Contents
- Step 1. Choose who to talk to: a profile of one person, not "everyone"
- Step 2. Find a reason to connect that isn't about business
- Step 3. Ask a first question that's easy to answer
- Step 4. Suggest a next step only after interest appears
- Step 5. Review your rejections and draw conclusions
- Common situations and what to do: "not interested," silence, "is this a pyramid?"
The cold market means talking to people who don't know you and weren't expecting to hear from you. You don't start with an offer, you start with interest in the person: choose who you're talking to, find a reason to reach out that has nothing to do with business, ask an easy question, and suggest a next step only once their interest shows up on its own.
Pushiness comes not from boldness but from hurry: it's what happens when you make an offer before the person has said a single word about themselves. Below are five steps and a table with answers to the most common reactions.
Step 1. Choose who to talk to: a profile of one person, not "everyone"
"My audience is everyone" means in practice that you won't have a real conversation with anyone. Before your first message, write a four-line profile: who this person is, what problem they have right now, where they spend time, and how exactly you can be useful to them.
A hypothetical example: you work with a sleep-recovery product. Your profile is an office worker aged 30-45 who posts in niche chats about being tired and is looking for something to try. Now it's clear where to find them and what to talk about. There's a simple test: name three specific people who fit the description. If you can't, the profile is still too vague.
A typical mistake is writing to everyone whose profile you happen to be able to open. That stream eats your time and brings nothing but refusals, and you start to think the problem is you. The problem is that you started conversations with the wrong people.
Step 2. Find a reason to connect that isn't about business
A good reason stands on its own without your offer: a shared chat, a comment under a post, an event you both attended, a common topic or profession. Here's the test: remove the word "business" from your message. If the message still makes sense, the reason is real.
A fake reason is felt immediately. "I'd like your opinion," followed by a presentation, is a mask, and trust won't survive it. If you don't have a reason, it's better to spend a few weeks being useful in a shared chat first: answer questions properly and share your experience. A connection that starts this way is no longer cold.
The same message sent to fifty people in a row always reads like a mass mailing. Change the first line for each person: one specific detail from their profile or post does more than a polished script. How to build this kind of work online is covered in the article on network marketing online.
Step 3. Ask a first question that's easy to answer
The first question should be about the person and what they do, not about money and not about "extra income." They should be able to answer in ten seconds without risking anything. For example, in a niche chat: "Have you been doing this for long? What ended up helping the most?"
The one-question rule: ask, then listen. Don't add a second and a third, and don't explain why you're asking. If the person answers briefly, thank them and keep the topic going. If they don't answer, don't push: one gentle follow-up a few days later is fine, anything more is pressure.
A bad question: "How do you feel about earning extra money?" It obviously leads to an offer, and the person gets defensive before you've said anything. More on the flow of this kind of conversation in the piece how to invite people to network marketing.
Step 4. Suggest a next step only after interest appears
The signs of interest are easy to spot: the person asks questions about you and your work, comes back to the topic, shares something personal. Until you see them, it's too early to offer anything. The next step should be small: a fifteen-minute call, a short piece of material, a meeting. Not "let's get started together," but "would you like me to show you how it works?"
Say right away what this is about: it's network marketing, income depends on your own work, your team and the company's terms, and most newcomers earn little. An honest frame filters out random people and leaves those you can work with for the long run. Give the person a way out: "If it's not for you, just say so, I won't be offended." After a phrase like that, the tension goes away.
Once interest is confirmed and the person is ready to discuss the work seriously, you've moved on to a different task: selecting and inviting people. It's described in detail in the article on recruiting in network marketing.
Step 5. Review your rejections and draw conclusions
A rejection is data. Keep a simple table for every person you talk to: where you met, what the reason for reaching out was, at what stage the conversation stopped, what the person said. After two or three weeks you can see where you lose people: before the answer to the first question, after it, or at the offer.
A hypothetical example with round numbers: in a week you wrote to 20 people, 10 replied, 3 kept the conversation going, and 1 agreed to a fifteen-minute call. This isn't a market norm, it's your own starting point. If only two out of twenty replied, change the reason and the first line. If many replied but nobody moves forward, change steps two and three.
- Write down the outcome of each conversation right away, while you remember the details: the reason, the question, the answer.
- Mark where the conversation stopped: no reply, a reply with no follow-up, a refusal after the offer.
- Pick one cause and one change for next week, not five at once.
- Test the change on your next ten to twenty conversations.
- Once a month, review your notes as a whole and drop whatever isn't working.
The cold market is measured not by the number of yeses but by the quality of conversations. A "no" from someone you didn't rush keeps the relationship alive. A "yes" under pressure usually ends in them leaving within the first month, and in damage to your reputation.
Sometimes the review shows that conversations go fine, but you personally find it hard to talk honestly about the product or the terms. Then the question is no longer about technique, it's about the project. A leader who finds it hard to stand behind their terms can calmly compare others: on LeaderPitch you can leave a profile anonymously, and projects, after moderator verification, send their terms in one standard format.
Common situations and what to do: "not interested," silence, "is this a pyramid?"
Most reactions repeat. Having an answer thought through in advance helps you avoid arguing and justifying yourself.
| Situation | What it means | What to do | |
|---|---|---|---|
| "I'm not interested" | The offer came before the interest, or at the wrong moment | Say thanks, don't try to convince them, leave the door open with one sentence. Return to the topic only with a new reason | |
| Silence after the first question | The person is busy or the question didn't catch their attention | One gentle follow-up a few days later, then stop. Check your reason and first line | |
| "Is this a pyramid?" | The person is cautious and asking a sensible question | Don't take offense and don't argue. Calmly explain what the company pays for and suggest they check for themselves | |
| Talk about price or "how much can I earn" | There's interest, but they're waiting for a promise | Say honestly that income depends on your work and the terms, and that most newcomers earn little | |
| Asks you to send "everything at once" | Wants to put off the decision | Suggest a short call instead of long materials and agree on a time |
The "is this a pyramid?" question deserves separate treatment. Don't get defensive and don't just say "no" in one word. The key question, according to the US Federal Trade Commission, is what the company pays for: real sales to customers, or recruiting new participants. If participants buy product only to qualify, and not for their own use, that's a warning sign. A company can sell a real product and still be a pyramid if the income is built on recruiting.
Answer this question about your own project, and make sure you can show where the payouts come from. If you can't, don't start conversations with strangers yet. How to tell one from the other is described in the article on the line between network marketing and a pyramid scheme.
Choose a profile, find a reason that isn't about business, ask one easy question, and suggest a step only after interest appears. Write down your results and change one detail per week. If you're getting many refusals because of the project itself rather than the conversation, compare the terms of other projects calmly, without rushing.
Conversations are going well, but the terms don't work for you?
On LeaderPitch you submit a profile, anonymous if you prefer: your name and contacts are revealed only after your "yes." Moderator-verified projects send their terms in one standard format, so they are easy to compare. The platform is free for leaders: leaderpitch.com or the @LeaderPitchBot bot.
Create a leader profileQuestions and answers
How is the cold market different from the warm market?
The warm market is people who already know you: friends, colleagues, acquaintances. The cold market is people who don't know you and weren't expecting your message. There's no ready-made trust, so the conversation has to start with a reason and interest in the person, not with an offer.
How many contacts with strangers do I need before I see results?
There's no single number: it depends on your niche, your reason for reaching out, your profile and the way you talk. It's more honest to count your own numbers over two or three weeks: how many replied, how many kept the conversation going, how many agreed to a next step. Use that data as your starting point.
How should I react when a stranger immediately says it's a pyramid?
Calmly, without taking offense or arguing. Acknowledge that it's a reasonable question and explain what the company pays for: sales to customers or recruiting participants. Suggest they check for themselves and don't push. If you can't answer this question about your own project, sort that out first.
Can I get by without the cold market altogether?
You can, if you have enough acquaintances who match your profile, or if people come to you on their own through your content and referrals. But your circle of acquaintances sooner or later runs out, and then you can't avoid talking to new people. It's better to learn how to do it calmly and in advance.