Contents
- Step 1. Work out who is writing the review: a member, a former member or a competitor
- Step 2. Separate product reviews from earnings reviews
- Step 3. Spot the signs of paid and "bitter" reviews
- Step 4. Check the facts outside the reviews: the agreement, the terms, the project's history
- Step 5. Talk to a current member and to a former one
- Scenario - what to do: when reviews contradict each other
You can't take reviews of a network marketing company at face value, whether they gush or rant. They're written by people with different interests, so a review is worth something only if you know who wrote it, what it's about, and which parts of it you can verify.
We've broken this down into five steps and one section on conflicting cases. The order is designed so that you reach a decision with facts in hand, not just a general impression of what you've read.
- Identify the author. A current member, a former member or a competitor - what you can expect from the text depends on which it is.
- Separate the product from the earnings. These are two different questions, and reviews about them shouldn't be mixed.
- Filter out the paid and the bitter. Look for details you can check, not emotions.
- Check the facts outside the reviews. The agreement, the payout terms, the company's history.
- Talk to two people. One current member and one who left.
Step 1. Work out who is writing the review: a member, a former member or a competitor
A current member usually has a stake in you joining: their income or rank may depend on it. That doesn't mean they're lying, but they will tell you the best side of the story. A former member knows the company from the inside, including payouts and return terms, but may be writing out of resentment. A competitor praises their own project and slams someone else's, and tends to give themselves away by finishing with a recommendation for a "decent alternative".
A practical trick: take a sheet of paper and split it into three columns, one per type of author. Tag every review you read. If you can't tell who the author is (no name, no history, no contacts), that review carries almost no weight. It may well be true, but you can't build on it.
Step 2. Separate product reviews from earnings reviews
A product review answers the question of whether the product is good for its price: taste, effect, quality, returns. You can check it yourself by buying a single unit. An earnings review answers a different question: can you make an income on this model? That is much harder to verify. A good product doesn't prove the compensation plan is honest, and a bad review about earnings says nothing about product quality.
When you read "I earn money", ask four questions: over what period, how many people are in the structure, how much the author invested (product for personal use, training, events, trips) and how much they actually withdrew. A hypothetical example: the author writes "I get $500 a month", but spends $300 on personal purchases and $100 on training. That leaves $100 net. The numbers are round and made up, but the mechanics are typical: without answers to these questions, a claimed income means nothing.
Let's be straight about it: in network marketing most newcomers earn little, and income depends on effort, team and terms. A review that presents the result as easy and fast is suspicious in itself.
Step 3. Spot the signs of paid and "bitter" reviews
Paid reviews share similar tells: identical phrasing across different texts, lots of reviews within a day or two, no details at all (no dates, amounts or product names), nothing but emotion and slogans, a referral link or a request to message privately, and an author with no past activity. "Bitter" reviews have different tells: no facts, only judgments about people, accusations like "they're all crooks", and a grievance against a specific mentor rather than the company's terms.
A handy method is the swap test. Mentally replace the company name in the review with any other. If the text still fits without edits, it's empty, no matter whether it praises or criticizes.
A review without a verifiable detail (a date, an amount, a clause of the agreement, a product name) is not evidence. It's an opinion, so weigh it as one.
Step 4. Check the facts outside the reviews: the agreement, the terms, the project's history
Reviews tell you where to look, but documents and terms are what decide it. We described the full checking process in the article how to check a network marketing company before you join. The key points here: read the whole agreement (what you're signing, how to return product, under what conditions the company can change the plan, which clauses to read before you sign), and find out how long the project has been running, whether its name has changed and who is behind it.
The most important question is what the company pays for: sales to real customers or recruiting new members. If compensation relies on members buying product to qualify rather than for their own use, that's a warning sign. More on this in the article on the signs of a pyramid scheme.
If there are complaints about the project, check those too. In the LeaderPitch blacklist you can search by name, nickname, phone number and project name; every entry is verified by a moderator. But read each entry on its merits as well: what happened and whether there is proof. We covered typical fraud schemes in the article scammers in network marketing.
Step 5. Talk to a current member and to a former one
Don't pick the current member from among the people recruiting you: ask to be introduced to someone from a different branch. Find the former member yourself and don't push; they have every right not to reply. Ask both the same questions: how income came in month by month, what the expenses were, how payouts worked, what happened with product returns, and what fell short.
Look at where the answers match. If both the current and the former member name the same fact (for example, the payout deadline or a qualification requirement), it's no longer just an opinion. If their versions differ on an amount or a timeframe, ask for documents: statements, correspondence, the agreement itself.
For a leader with a team, there's another way to step out of the arguments over reviews. On LeaderPitch, a project sends its offer in a single format: the signing bonus, the percentage of turnover, the fixed payment and what it expects from you. You compare terms, not other people's impressions, and contacts are opened only after you press "Interested".
Scenario - what to do: when reviews contradict each other
Contradictions in reviews are normal: people have different terms, timeframes and interests. Don't try to average them out; work out exactly where the authors disagree.
| Scenario | What to do |
|---|---|
| Lots of glowing reviews, not a single detail | Don't count them. Ask the author for the timeframe, the amount and the terms, and check them against the agreement. |
| Negative reviews in identical wording, posted on the same day | Looks like a campaign. Look for reviews with dates and verifiable facts. |
| The product is praised, the earnings are slammed | Assess them separately. You can buy the product as a trial; make the earnings decision based on the plan and the agreement. |
| A former member writes about missed payouts | Ask for proof (a statement, correspondence) and find the matching clause in the agreement. |
| You're being recruited on the strength of reviews | Ask for facts you can verify, and don't make a decision under deadline pressure. |
Read a review as a statement from someone with an interest, not as a fact. Identify who is writing, separate the product from the earnings, find the verifiable details, check them against the agreement and terms, and talk to at least two people. Base your decision on what you've verified yourself, not on what you've been told.
Compare terms, not impressions
On LeaderPitch, moderator-verified projects send leaders offers in a single format, and you can create your profile anonymously. The blacklist helps you check a project or a person. The platform is free for leaders: leaderpitch.com, bot @LeaderPitchBot.
Get started on LeaderPitchQuestions and answers
Can you trust positive reviews of an MLM company?
Only those with verifiable details: timeframe, amounts, terms, a description of the product. Reviews with no details, written in identical phrasing, are best ignored. Even a good review should be checked against the agreement and the company's terms.
Why are there so many negative reviews?
Some authors left without getting the income they expected and write out of resentment. Some of the negativity is ordered by competitors. But there are also well-founded complaints about the terms, so read for substance: are there facts, dates and documents.
Where can you check a company besides reviews?
Read the agreement, find out the project's history and owners, and look at what the compensation plan actually pays for. To check reputation, you can search by name, nickname, phone number and project in the LeaderPitch blacklist: its entries are verified by a moderator.
What should you do if you're being recruited on the strength of reviews?
Calmly ask for facts you can verify: the agreement, the payout terms, and contacts for a current and a former member. Don't decide in a rush, and don't pay any money until you've checked the terms yourself.